GLYNTHO is an electric toothbrush with a compact powered roller-style brush head, replaceable heads and straightforward one-button operation.

The toothbrush is designed to be guided slowly along the teeth rather than used with aggressive manual scrubbing.

The white bristles are arranged around a horizontal cylindrical roller held inside the compact brush-head frame.

This differs from a traditional flat manual brush head. Guide it slowly along each section of your teeth using light pressure.

1. Attach a clean brush head securely.
2. Apply a small amount of toothpaste.
3. Place the brush head gently against your teeth.
4. Press the circular power button.
5. Guide the brush slowly along the teeth and gumline using light pressure.
6. Switch it off, rinse the head and allow it to dry.

Always read and follow the instructions supplied with your product.

Avoid aggressive back-and-forth scrubbing. Guide the powered brush head gradually from one section to another and let the powered head perform the brushing action.

You can generally use a small, pea-sized amount of your normal toothpaste unless your dentist or toothpaste manufacturer has given you different instructions.

Place the head against your teeth before switching it on to help reduce splashing.

Use light pressure and follow the supplied instructions. Individual dental and gum-care needs vary.

Consult a qualified dentist before use if you have persistent pain, bleeding, swelling, significant sensitivity, an existing dental condition or recent dental treatment.

Ask your dentist whether the product and brushing method are suitable for your particular dental appliance or treatment.

Braces, implants, crowns, bridges and other dental work may require personalised care instructions.

Replace the brush head when its bristles become worn, frayed, damaged or noticeably less effective.

Replacement timing depends on brushing frequency, pressure and individual wear. Follow any replacement guidance supplied with the product.

Switch the toothbrush off, rinse away toothpaste residue and allow the brush head to dry in a clean, ventilated area.

Avoid abrasive cleaners, harsh chemicals, unsuitable heat or care methods that conflict with the instructions supplied with the product.

Use the supplied USB charging cable and follow the charging instructions included with the toothbrush.

Connect it only to a compatible power source. Do not use a damaged cable or an unsuitable charging accessory.

Refer to the product instructions and confirmed specifications supplied with your order for water-exposure guidance.

Do not assume the toothbrush can be submerged, used in the shower or exposed to prolonged water contact unless the supplied instructions specifically confirm that use.

Follow the age and supervision guidance supplied with the product. Children should use electric oral-care products only with appropriate adult supervision.

Ask a dentist if you are unsure whether the product is suitable for a child.

Check your spam, junk and promotions folders. Confirm that you used the correct email address during checkout.

If the confirmation is still missing, contact support@glyntho.com with your full name, delivery address and approximate purchase time.

Contact us as soon as possible. We will try to make the requested change before fulfilment begins.

Changes and cancellations cannot be guaranteed once an order has entered processing or has been dispatched.

Email support@glyntho.com immediately with your order number and the correct address.

We cannot guarantee an address change after fulfilment or dispatch has begun.

A payment may be declined because of incorrect card details, insufficient funds, bank security checks or billing-address differences.

Review your details and contact your bank or payment provider if the issue continues.

Orders are normally processed within 1–3 business days, excluding weekends and public holidays.

Product launches, promotional periods or unusually high order volumes may require additional processing time.

Estimated delivery begins after dispatch:

• United States: approximately 4–10 business days.
• International destinations: approximately 7–14 business days.

Delivery times are estimates and may be affected by customs, weather, carrier disruption or public holidays.

Where advertised, free standard shipping is available on qualifying orders over $50.

The applicable shipping options and charges are displayed during checkout before payment.

Your tracking number is included in the dispatch confirmation email sent after your parcel leaves the fulfilment facility.

Enter it on our Track Order page. Tracking may take 24–48 hours to show its first update.

Tracking may take 24–48 hours to update after dispatch. It may also pause temporarily while a parcel is transferred between facilities or processed by customs.

Contact us if the tracking has shown no movement for more than seven business days.

1. Check around your property and designated safe place.
2. Ask neighbours, reception or building management.
3. Check any parcel locker used by the carrier.
4. Allow up to 48 hours because some carriers update tracking early.
5. Contact the carrier using your tracking number.

Contact GLYNTHO Customer Care if the parcel remains missing after completing these checks.

International orders may be subject to customs duties, import taxes, VAT or handling charges imposed by the destination country.

Unless clearly included at checkout, these charges are the customer’s responsibility.

Eligible return requests should be submitted within 30 calendar days of confirmed delivery.

The product must meet the conditions stated in the GLYNTHO Refund and Returns Policy .

Email support@glyntho.com before sending the product back.

Include:

• Your full name.
• Your order number.
• The reason for the return.
• Photographs or video if the product is damaged or defective.

Do not send a return until our customer-care team provides the correct instructions and return address.

Opened or used brush heads are normally non-returnable because they are personal oral-care items.

Brush heads received damaged, defective or incorrect remain eligible for assessment and possible replacement.

Contact GLYNTHO Customer Care within seven calendar days of delivery.

Include your order number and clear photographs of the item, packaging and shipping label. Keep the packaging until the issue has been resolved.

After the return is delivered, allow approximately 3–5 business days for inspection.

Approved refunds are normally submitted within 5–10 business days. Your bank or payment provider may need additional time to display the funds.

Customers are normally responsible for return shipping for preference-based or satisfaction-guarantee returns.

GLYNTHO will cover reasonable approved return costs where the item is confirmed as damaged, defective, incorrect or affected by a fulfilment error.

Eligible GLYNTHO electric toothbrushes are covered by a one-year limited warranty from the original purchase date, subject to the warranty terms.

Read the complete GLYNTHO Warranty.

The warranty may cover eligible manufacturing defects affecting the handle, motor, power button, charging function or internal electrical components during normal use.

Every claim is assessed according to the warranty terms and the evidence provided.

The warranty does not normally cover:

• Normal wear and tear.
• Opened or worn brush heads.
• Accidental damage or misuse.
• Improper cleaning or storage.
• Unauthorised modifications or repairs.
• Gradual battery-capacity reduction caused by normal ageing.
• Damage from incompatible accessories or power sources.

Email support@glyntho.com with:

• Your full name and order number.
• Your purchase date or proof of purchase.
• A clear description of the fault.
• Photographs or a short video showing the issue.

Do not return the product until you receive instructions from GLYNTHO Customer Care.

Depending on the confirmed fault, product availability and applicable consumer law, GLYNTHO may provide:

• A repair.
• A replacement component.
• A replacement product.
• Store credit with your agreement.
• A refund where an appropriate replacement is unavailable.